There was good news for fans of real world casino gaming this week with the news that one of the UK’s leading casino chains will soon be reopening its venues.
In compliance with current government guidelines, Grosvenor Casinos have announced that it will be welcoming customers back to its 44 venues throughout the UK. The reopening will mark the first time that customers have been allowed in the casinos since the operator temporarily closed its venues in accordance with UK lockdown restrictions, introduced in March.
Grosvenor Casinos venues in England plan to reopen their doors from August 1, although a date for the reopening in Wales and Scotland has yet to be confirmed.
According to Grosvenor, they have been working hard to set up what they describe as ‘enhanced safety and cleaning measures’ in all of its casino venues in anticipation of welcoming back its customers and staff. Grosvenor casinos provide a range of casino gaming, including poker, along with food and drink facilities and the opportunity to watch live sport.
Speaking about the reopening, the managing director at Grosvenor, Jonathon Swaine, said that they were focused on the health and safety of staff and customers once they reopen:
“We want to create the best gaming and hospitality experience which guests know and love and a lot of work has gone into ensuring we have the highest standards of hygiene and safety measures in place to do so when we reopen. We’re looking forward to welcoming customers back to Grosvenor Casinos clubs across the country very soon.”
To illustrate the steps that Grosvenor are taking ahead of the reopening, they have recruited the former Unified World Cruiserweight and WBA World Heavyweight boxing champion David Haye to film a new video that highlights some of the enhanced cleaning and social distancing measures that will be in place when the casinos reopen.
Upon entering any of the casino facilities, customers will be expected to take advantage of the hand sanitiser stations, which will be readily available. In addition, Grosvenor say that enhanced cleaning will be taking place throughout their venues throughout each day, which include the cleaning of slots machines, chips and tables.
To further boost safety, each of the Grosvenor casinos will be making screens available on all of its gaming tables and in between its electronic slots machines, while there will be restrictions on the number of people who will be permitted to play games at any one time.
Casinos will continue to take cash payments, but will encourage customers to use contactless payment where this is possible. Safety shields will be deployed at all tills in order to protect both team members and customers, while everyone will be given the option of wearing a face mask.
Guests who want to enjoy food and drink will still be able to do so, and dining seating will be appropriately spaced out. Customers will be able to pre-order their food using an online app or by placing an order through the valet service, using disposable one-use table menus.